Frequently Asked Questions

For remote services, payments are handled via TrueCoach invoicing. For in-person sessions, you can pay with cash, Venmo, Zelle, or through TrueCoach.

Once you select a service, you’ll be directed to a sign-up form. Our coach will review your information and create an account for you on TrueCoach if applicable. You’ll be contacted via your preferred method.

Group programming involves a global community of participants following the same programming simultaneously. Our approach integrates a balanced mix of athletic skills, focusing on strength, performance, and enjoyment. It is meant to be challenging and show you what AF is all about but is scalable to most skill levels.

To change services, please email Jaden at jaden-ferlita@af-performance.com

For remote sessions, TrueCoach will automatically log a missed session under “Past”. You can simply go back and complete this session at any time. For in-person sessions, please contact us via email or phone as soon as possible.

Yes, we offer custom programming tailored to your specific needs and goals. Please contact us for more details.

If you encounter any technical difficulties with TrueCoach, please reach out to their support team directly. If you need additional assistance, feel free to contact us.

Yes! Refer a friend to our services, and you’ll receive 50% off your next service as a thank you for spreading the word.

Refund policies vary based on the service. For details on refunds, please contact us directly to discuss your specific situation.